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| QUALITY POLICY |
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We are committed to add value to our customers’ operations by
providing quality logistics services through adoption of good
management practices in the entire supply chain.
We will enhance customer satisfaction levels by:
- partnering with customers as well as service providers,
- understanding and responding to customers’ needs and
expectations,
- furthering customer relationship practices, and
- continuously improving our internal processes as well as
end-to-end supply chain processes.
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QUALITY OBJECTIVES (Q7) |
We have the Q7 quality objectives based on
- Delivery time
- Customer claims
- Damage less transmit
- Good logistics practices
- Total customer satisfaction
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